A GREAT HOOP CAN STILL BECOME A BAD CUSTOMER EXPERIENCE.
You sell the hoop. We help make the installation experience match the product.
877-HOOP-ME-1
YOU SELL THE HOOP. WHAT HAPPENS AFTER IT ARRIVES?
The installation gets delayed. The installer doesn't show. It gets assembled incorrectly. The concrete work is wrong. Nobody communicates with the customer at all. And when that happens, the customer doesn't separate the product from the installation experience — they remember the brand they bought from.
That's how a great basketball hoop ends up attached to a frustrated customer, a refund request, a complaint, or a bad review — even when the product itself wasn't the problem.
HOW BHIN HELPS
Better Installation
We connect your customers with qualified local professionals who understand the work — from concrete to assembly — and deliver a finished job that reflects well on your brand.
Better Communication
BHIN installers communicate directly with the customer from booking through completion. No silence. No guessing. No calls back to your support team asking what happened.
Happier Customers
When the installation experience matches the quality of the product, customers remember the brand positively — and that turns into five-star reviews, repeat purchases, and referrals.
Stronger Post-Sale Support
We help carry the experience from the sale all the way through installation — closing the gap between the moment a customer buys and the moment they're actually playing.
HOW IT WORKS
MANUFACTURER PRESENCE
Participating manufacturers get a dedicated BHIN brand page — a single destination where customers can find your products, specs, and connect with qualified local installers who know your equipment.
Your brand page can include
- Manufacturer logo
- Product images
- Models and backboard sizes
- Product specifications
- Installation manuals
- Product links
- Installation-help links
PARTNERSHIP OPPORTUNITIES
We work with manufacturers and retailers to find the right fit. Commercial terms and product commissions are negotiated separately for each relationship.
Manufacturer Network Presence
A dedicated BHIN brand page with your products, specs, and installation resources — visible to customers at the exact moment they need installation.
Product Referrals
Connect customers who need installation with your products at the moment they are ready to buy — turning installation demand into product sales.
Installation Support
Qualified local professionals who know your products and can deliver a consistent, on-brand installation experience for every customer.
Affiliate & Reseller Opportunities
Explore affiliate arrangements, reseller programs, and national installation partnerships. Commercial terms and product commissions are negotiated separately.
National Installation Programs
Work with BHIN to develop branded installation programs that support your dealer network and direct-to-consumer sales channels.
YOU SELL THE HOOP. WE HELP MAKE THE INSTALLATION EXPERIENCE MATCH THE PRODUCT.
Better installation. Better communication. Happier customers. More five-star experiences. If your company manufactures or sells basketball equipment, let's talk.